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Run Collect.exe in the folder where you saved the tool.

It also collects computer information, a Windows Installer inventory, and Windows event log information for the Visual Studio Installer, Windows Installer, and System Restore. NET Framework, Windows SDK, and SQL Server. The log collection tool collects setup logs from all components installed by Visual Studio, including. If you contact Microsoft Support, you might be asked to collect setup logs by using the Microsoft Visual Studio and. When you submit an issue by using Report a Problem in the Visual Studio Installer, the most recent setup log for the Visual Studio Installer is automatically added to your report. Setup logs help us troubleshoot most installation issues. Refer to the Administrator updates troubleshooting error codes for further information. Administrator UpdatesĪdministrator updates may not be applied correctly due to a vareity of situations.

To resolve issues with a network installation, see Troubleshoot network-related errors when you install or use Visual Studio.

Make sure that you have internet access if you install from a partial layout and if you select workloads, components, or languages that weren't previously downloaded for that partial layout. New workloads, components, or language packs fail to install Make sure that you adjust the permissions (ACLs) so that they grant read access to other users before you share the offline install. Here are some known issues and workarounds that might help you when you create an offline installation and install from a local layout. If none of the previous steps help you successfully install or upgrade Visual Studio, contact us by using our live chat support option (English only) for further assistance. Or, you can download the bootstrapper for your edition of Visual Studio from the Visual Studio downloads page. You might find the bootstrapper in your Downloads folder with a file name that matches a vs_*.exe pattern. Rerun the Visual Studio Installer bootstrapper.Follow the steps in this article: Remove Visual Studio page.Step 6 - Remove Visual Studio installation filesĪs a last resort, you can remove all Visual Studio installation files and product information: The most recent setup log for the Visual Studio Installer is automatically added to the Additional attachments section of your problem report. Give your problem report a title, and provide the relevant details.Open the Visual Studio Installer, and then choose Report a problem to open the Visual Studio Feedback tool.See How to get the Visual Studio installation logs for details.